Hermitage Medical Practice

We are a friendly practice situated in the heart of Morningside. Our team of receptionists, nurses, pharmacists and doctors constantly strive to provide the best service to our patients. 

We welcome constructive suggestions on any improvements we could make, please contact Carol Stewart (Practice Manager) if you have any suggestions.

RIGHT CARE, RIGHT PLACE

This winter, please help us by getting the right care in the right place by:

• searching nhsinform.scot for self-help advice on common symptoms and a guide to local services and opening times
• visiting your local pharmacy first to help treat minor illnesses and for advice on medicines, some can even prescribe
• calling your local GP practice for routine or urgent care during normal opening hours
• contacting your dentist for dental problems or an optician for eye problems
• calling 111, day or night, for minor injuries advice and treatment or for urgent care when your GP or dental practice is closed
• dialing 999 or attending A&E only in a critical emergency

New Appointment system 

In response to your feedback, we are making changes to the appointment booking system.  The walk in open surgery appointment system will change.

From the 1^st May 2024 - all appointments will now be bookable over the phone or by visiting the surgery.  Our reception team will ask you for a brief description of your needs so that they can ensure you are seen by the most relevant clinician within an appropriate time frame. Your appointment therefore may not be on the same day you call and it may be with our wider healthcare team which includes practice nurses, phlebotomists, pharmacists, physiotherapist and mental health nurse.

If you feel your case is urgent please state this clearly to the reception staff and this will be managed accordingly.

Routine in person and telephone appointments with a GP can still be booked up to 6 weeks in advance by phone, in the practice or online.

If calling for results, please call between 2-4pm

For clarification,   the number of appointment slots and number of GPs working on each day will not change – the main change is that you can now phone in from 8am to book an appointment, you don’t need to walk in to do this.  Our reception team will ask you for a brief description of your needs so that they can ensure you are seen by the most relevant clinician within an appropriate time frame.

New Patient Registrations

Patients can register at the practice from 10am -4.30pm,  Monday to Fridays.   

Public Holiday Closures

We are closed on the folowing Public Holidays: Monday 6th May 2024 & Monday 16th september 2024. 

Measles Update for NHS Lothian

NHS Lothian are currently offering an appointment to everyone under the age of 18 years with incomplete doses. An appointment can be booked by calling the NHS Lothian Vaccination Helpline (from Monday 12th Feb) on 0300 790 6296. Future work is planned for 18-25 year olds